Cookie Policy
Version 1.2 · Last updated 11 November 2026
1. About this policy
Hearthside is run by Birchwell (SA) Ltd (company number 14715106). This policy explains the cookies used on our website, staywithhearthside.co.uk, and on our booking pages at hearthside.zeevou.direct. The booking pages are provided by Zeevou and also appear inside our website when you check availability or book. How we use your personal information is explained in our Privacy Policy.
2. What cookies are
Cookies are small text files placed on your device by a website. Some are needed for the site to work. Others remember a choice you made or help us understand how the site is used. Similar technologies, such as browser storage, work in much the same way and this policy covers them too.
3. How we use cookies
We use three kinds.
Strictly necessary cookies keep the site and booking pages working and secure: they protect forms, keep your session, tell real visitors from bots, and remember your cookie choice. These are always on. The law does not require consent for them.
Functional cookies remember a choice you made, such as your language on the booking pages. They only do what you asked, so we do not ask first.
Analytics cookies tell us which booking pages are used and where people give up, so we can improve them. These are only set if you accept them.
We do not use cookies for advertising, and we do not sell information about your visit.
4. Cookies on our website (staywithhearthside.co.uk)
Our website uses only strictly necessary cookies. A scan on 11 November 2026 found no analytics or advertising cookies.
crumb · Squarespace · protects our forms against cross-site request forgery · until you close your browser
Test · Squarespace · checks whether your browser supports cookies, to prevent errors · until you close your browser
_GRECAPTCHA, rc::a, rc::c · Google reCAPTCHA · protects our enquiry forms against spam and automated bots · 6 months, persistent, and until you close your browser respectively
connect.sid · Zeevou, when the booking pages appear inside our website · keeps your booking session secure · 1 minute
5. Cookies on our booking pages (hearthside.zeevou.direct)
Strictly necessary:
zv_consent · Zeevou · remembers the cookie choice you made on the booking pages · 1 year
connect.sid · Zeevou · keeps your booking session secure · 1 minute
_csrf · Zeevou · protects the booking form against cross-site request forgery · 1 hour
Functional:
zeevou_be_locale · Zeevou · remembers your language and region choice · 1 month
Analytics (only if you accept):
_ga and ga* · Google Analytics, loaded through Google Tag Manager · measures how the booking pages are used · 13 months
Analytics cookies on the booking pages are set only if you accept them on the booking pages’ cookie banner.
Our scan also found a cookie beginning ph_phc_. Zeevou has told us it does not set this cookie. We are checking where it comes from and will update this list.
6. Third-party services
Squarespace hosts our website. Privacy information: squarespace.com/privacy
Zeevou runs our booking pages. Privacy information: https://zeevou.direct/privacy-policy
Google reCAPTCHA protects our forms from spam. Privacy information: policies.google.com/privacy
Google Analytics and Google Tag Manager measure use of the booking pages, if you accept analytics cookies. Privacy information: policies.google.com/privacy
7. Managing your cookie choices
On our website: when you first visit, a banner lets you accept or decline optional cookies, or manage your choice. Our website currently uses only strictly necessary cookies, so declining changes nothing about how the site works.
On the booking pages: the booking pages show their own banner, because they are run by Zeevou. Accept or decline there. If you open the booking pages inside our website, your browser may not keep your choice and the banner may appear again. This is a browser privacy setting, not an error.
8. Withdrawing consent
You can change your mind at any time. Delete the cookies for staywithhearthside.co.uk and hearthside.zeevou.direct in your browser and the banners will appear again on your next visit, so you can choose afresh. Withdrawing consent stops new analytics cookies being set. Information already collected is handled as our Privacy Policy describes.
9. Browser settings
All browsers let you see, block and delete cookies. Look for “Privacy” or “Cookies” in your browser’s settings, or visit aboutcookies.org. If you block strictly necessary cookies, parts of the site and the booking process will not work.
10. Changes to this policy
We will update this page when the cookies we use change, and we review it at least once a year. The version number and date at the top tell you when it was last changed.
11. Contact
Questions about cookies or your information: privacy@birchwell.com, or write to Birchwell (SA) Ltd, The Bulrushes, Frithville Road, Sibsey, Lincolnshire PE22 0SR.